FAQ - Questions and Answers
Weather and Outdoors
What counts as bad weather? Bad weather is relative and depends more so on your clothing and equipment (bring an umbrella!) than on personal attitudes. To us objectively bad weather is when the activities have become dangerous because of thunderstorms for example. In such cases you can either postpone or cancel the Rallye. Participate in the next Rallye or get your money back – it’s up to you!
How fit must participants be? Not a bit! We assure you that no high-level sports performances are required! The most important thing is to have fun guessing, questioning, testing yourself, making up rhymes, combining concepts and learning.
What is the payment procedure? As soon as the booking has been made, you will receive acknowledgement with a confirmation number and a bill. When the billed amount has been credited to our account, your participation in the designated Rallye is assured. All you need to do is to present your booking number at the start of the Rallye on the stated day. Gift vouchers will be sent in the post as soon as payment is credited to our account. Spontaneous Rallye participants can pay in cash at the start of the Rallye.
Group bookings: in case of cancellation the following processing costs will apply: up to 7 days before the Rallye 20% - up to 3 days before the Rallye 50%. For cancellations less than three days the full price will apply. The remaining sum will be promptly reimbursed. More on this in terms and conditions
Rebooking requests can be considered until three days before the event. You will find cancellation rules for group bookings in terms and conditions